My Page
- Profile
- My Orders
- My Products
- My Community
- Contact us
Subscriptions
Manage your water filter subscriptions
Looking for other subscriptions?
Check the subscription settings on your service provider account.
My Benefits
WishlistRewards
Available now
0 PTS
Equal to $0
Pending*
0 PTS
Equal to $0
Use your points as currency to pay for your purchases on Samsung.com and the Shop App.
Sign up for marketing from Samsung to get discounts during your milestone moments and early access to deals during our quarterly
Discover Samsung Event.
Sign up
My Orders
Take control of your recent Samsung orders, track orders, cancel an order, or a return.
Need help on your order?
You can always contact us through live chat, scheduling a call, or email.
Recent Orders
Order Number
Order Date
Total
Order Status
View full order details for more information.
You have no recent orders.
My Products
Request service or check warranty status for registered products.
Have a new product?
Get exclusive benefits of product registration!
Register a new product
Have a new product?
Get exclusive benefits of product registration!
Register a new product
SmartThings app connected devices are automatically registered. To deregister your product, select Remove Product.
X
Care SMS
Get personalized messages about your product
Receive personalized Care messages to get the most out of your product, warranty updates, service information, and more. Provide a mobile phone number for product updates.
Mobile phone number*
–
–
Opt-in text messages
Opt-in text messages
Cancel
*By submitting your phone number, you agree to receive automated text messages about your product. Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Message frequency varies. Messaging and data rates may apply. View Terms & Privacy
X
Care SMS
Welcome to Care Text Messages!
You will receive personalized Care messages to get the most out of your product, warranty updates, service information, and more.
Notifications
Get personalized messages with tailored support content on how to fully utilize your product.
Service Feature
Receive notifications on your repair service, product warranty status and software updates.
24/7 Agent Support
Text HELP for live agent support anytime, anywhere 24/7.
X
Care SMS
You are currently receiving Care text messages
You have been opted-out of Care text messages
You will no longer receive Care messages. You can always Opt back in for exclusive benefits and notifications.
• • • - • • • -
Close
Manage notifications
Confirm your mobile number to opt-out of Care text messages for all products
Mobile number
–
–
Try again
The number you provided does not match the number in our records.
Try again
Opt-out of Care text messages
Opt-out of Care text messages
Cancel
Remove this product?
warranty and service information will be deleted.
Potential Free repair
This product may be eligible for a one-time free repair. click continue to check your eligibility and set up a repair by phone call.
Call required
Please follow up your repair request with our authorized service center-Total Tech Solution. Phone Number:201–672-9501
Call 201-672-9501
It appears your product has been refurbished by an organization other than Samsung. We will be unable to provide repairs and suggest you contact the place of purchase
To further assist with your repair request, please call us at 1-800-SAMSUNG or schedule a callwith Samsung Pro.
Your Service Details (Mail In)
Customer Contact
Mobile:
Email:
Product Information
Model Number:
Status
Warranty
Manufacture Warranty valid
through: Date not available
Service Request Number
Customer Unit Receive Date
Date not available
Expected repair date
Date not available
Ship Date
Date not available
Repair Completed Date
Date not available
Tracking Number (to Samsung)
Model Number:
Carrier Name
Tracking Number (from
Samsung)
Your Service Details (In Home)
Appoinment Date
Service Request Number
Product Information
N/A
Warranty
Warranty Unknown
COVID-19 notice
Due to the health concerns of our Service technicians, you will need to revisit after 14 days to request service. We apologize for any inconvenience.
Discard Draft
Are you sure you want to discard the draft service request?
Amazing things happen when people come together.
Ask your Community
Explore your new hub for all things Samsung and beyond.
Let's Connect
Join the Conversation
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
- Phones
- Tablets
- Wearables
- Computing
- Home Appliances
- TVs
- Home Theater
- Smart Home
How to find model code
- Category
- Type
We're here for you
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 12 AM EST 7 days a week
-
Text Support 24 hours a day 7 days a week
1This warranty extension applies to noncommercial use of your product only
*Samsung Rewards Points will be reflected in your account anywhere between 15-45 days from your date of purchase on products that have not been returned during the return period (15-30) days.
∆Samsung Account required for network-based smart services, including streaming apps and other smart features. Separate[connected]computer, mobile or other device may be necessary to create/log in to Samsung Account.Without Account log in, only external device connections(e.g., via HDMI) and terrestrial/over-the-air TV (only for TVs with tuners) available.If you do not have a Samsung Account, you can easily create one here:https://account.samsung.com/membership/introit’s free to sign up; terms apply.
- Home Home
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
×
×
×
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×
Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.
CANCEL
